Frequently Asked Questions

What is the currency of the prices I see on the site?

All prices are in GBP (£).

Choose your product, select the "Add to cart" option and follow the steps to complete your order. Next, enter your billing information, name, address, and phone number and complete the purchase.

The following payment options are available:

  • Credit card; Mastercard, Visa, American Express
  • Apple Pay
  • Google Pay

Shipping costs are free on all orders. We run discounts and promotions all year, so stay tuned for exclusive deals.

After you placed your order, we send out an email with your shipping details within 24 hours.

You can find the details of your order on our tracking page.

Order processing time

Processing time: Orders are processed within 1 to 2 business days, Monday through Friday.
Processing deadline: We process orders daily until 22:00 (GMT) (London, United Kingdom).
Weekend orders: Orders placed on weekends will be processed the next business day.

Delivery

Estimated transit time: 5 to 9 business days.
Estimated total delivery time (including processing time): 6-11 business days
Business days: Shipments take place from Monday to Friday.
Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.